PRIVACY POLICY

Your Privacy Matters

At Zama Shops, we are committed to protecting your personal information and being transparent about how we collect, use and safeguard your data.

Zama Shops Privacy Policy
Last Updated
July 15, 2026

1. Introduction

Welcome to Zama Shops. Your privacy is important to us. This Privacy Policy explains how Zama Shops (Pvt.) Ltd. collects, uses, stores and protects your personal information when you use our website, Android application, iOS application and related services. By accessing or using Zama Shops, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Name
  • Email Address
  • Mobile Number
  • Profile Photo
  • City & Location
  • Business Information
  • Verification Documents
  • Messages sent through our platform
  • Listings and advertisements
  • Device Information
  • IP Address
  • Browser Type
  • Operating System
  • Cookies

3. How We Use Information

Your information is used to:

  • Create and manage your account.
  • Display your listings.
  • Verify your identity.
  • Provide customer support.
  • Improve platform performance.
  • Detect fraud and abuse.
  • Provide personalized recommendations.
  • Send important account notifications.
  • Ensure platform security.

4. Cookies & Tracking

We use cookies and similar technologies to improve user experience, remember your preferences, analyze website traffic and enhance security. You can disable cookies from your browser settings; however, some features of the platform may not function properly.

5. Google Services

Zama Shops may use Google services including:

  • Google Analytics
  • Google Ads
  • Google AdMob
  • Google Maps
  • Google Firebase
  • Google Sign-In

These services may collect anonymous usage information in accordance with Google's own Privacy Policy.

6. Location Information

If you grant permission, we may access your approximate or precise location to help display nearby listings, improve search results and enhance marketplace functionality. You may disable location access from your device settings at any time.

7. Communications

We may send notifications regarding:

  • Account activity
  • Messages
  • Verification updates
  • Security alerts
  • Product announcements
  • Marketing communications (optional)

8. Information Sharing

Zama Shops does not sell, rent or trade your personal information to third parties. We may share limited information only when necessary to provide our services, comply with legal obligations, enforce our Terms and Conditions, protect the rights and safety of our users, or work with trusted service providers who assist us in operating our platform.

Any third-party service providers who process information on our behalf are required to maintain the confidentiality and security of your data and may use it only for the purposes specified by Zama Shops.

9. Data Security

Zama Shops is committed to protecting your personal information through appropriate administrative, technical and organizational security measures. We use industry-standard practices to safeguard user data against unauthorized access, disclosure, alteration, misuse or destruction.

Our security measures may include encrypted communications (SSL/HTTPS), secure servers, access controls, authentication mechanisms, regular system monitoring and other safeguards designed to maintain the confidentiality, integrity and availability of your information.

While we continuously work to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

10. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

11. Your Rights

You may have the right to:

  • Access your personal information.
  • Update your profile.
  • Request correction of inaccurate information.
  • Delete your account.
  • Withdraw marketing consent.

12. Children's Privacy

Zama Shops is not intended for children under the applicable minimum age. We do not knowingly collect personal information from children without appropriate legal consent.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Need Help?

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