ZAMA SHOPS LEGAL

Terms & Conditions

Please read these Terms & Conditions carefully before using Zama Shops, Zama Brands, Buy with Zama Shops, Zama Ads, and all related services.

Zama Shops Safety Tips & Guidelines
Terms & Conditions
Last Updated: February 25, 2026

1. About Zama Shops

Zama Shops is a digital marketplace operated by Zama Shops (Private) Limited. Our platform enables individuals, businesses, and verified brands to buy, sell, advertise, and promote products and services throughout Pakistan.

These Terms & Conditions apply to all Zama Shops services, including:

  • Zama Shops Marketplace
  • Zama Shops Mobile Applications
  • Zama Brands
  • Buy with Zama Shops
  • Zama Ads
  • Invite & Earn Referral Program
By accessing or using any Zama Shops service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. User Accounts

To use certain features of Zama Shops, you may be required to create an account.

  • You must be at least 18 years of age.
  • Provide accurate and up-to-date information.
  • Keep your login credentials secure.
  • You may not impersonate another person or business.
  • You are responsible for all activities performed through your account.

Zama Shops reserves the right to suspend or permanently terminate accounts that violate these Terms or applicable laws.

3. Marketplace Role & Liability

Zama Shops primarily acts as an online marketplace connecting buyers and sellers.

  • We do not manufacture products listed by independent sellers.
  • We do not guarantee the quality or authenticity of third-party listings.
  • Buyers and sellers are responsible for their own transactions unless otherwise stated.

4. Buy with Zama Shops

Buy with Zama Shops provides a secure payment process designed to increase trust between buyers and sellers.

  • Payments may be held until transaction confirmation.
  • Applicable commissions may be deducted.
  • Funds may be temporarily held during disputes or fraud investigations.

5. Zama Brands

Zama Brands is the official marketplace section dedicated to verified brands, premium sellers, and products owned or distributed by Zama Shops.

  • Warranty policies may differ.
  • Return policies may vary.
  • Certain products may be sold directly by Zama Shops.

6. Packages & Zama Ads

Zama Shops offers advertising and promotional services that help users increase the visibility of their listings, stores, products, and services.

  • Featured Listings
  • Store Packages
  • Promotional Boosts
  • Advertising Campaigns

Unless otherwise stated, all package purchases are non-refundable, non-transferable, and valid only for the selected duration.

Purchasing a promotional package increases listing visibility but does not guarantee sales, leads, or business success.

7. Invite & Earn Referral Program

Eligible users may participate in the Zama Shops Invite & Earn Referral Program subject to the following conditions:

  • Creating fake or duplicate accounts is prohibited.
  • Self-referrals are not allowed.
  • Fraudulent activity will result in permanent account suspension.
  • Referral rewards may be modified or discontinued at any time.

Referral rewards have no cash value unless specifically stated by Zama Shops.

8. Prohibited Content

Users may not publish, advertise, or sell content that violates applicable laws or Zama Shops policies.

  • Illegal products
  • Weapons and ammunition
  • Illegal drugs or narcotics
  • Counterfeit or fake products
  • Extremist, hateful, or offensive material
  • Any content prohibited under Pakistani law
Violating these policies may result in listing removal, account suspension, permanent account termination, or legal action where applicable.

9. Seller Responsibilities

Sellers are responsible for maintaining accurate listings and providing honest information to buyers.

  • Provide accurate product and service descriptions.
  • Deliver products or services as promised.
  • Comply with all applicable Pakistani laws and regulations.
  • Respond to customer inquiries professionally.
  • Resolve disputes fairly whenever possible.

Failure to comply may result in account suspension, payment withholding, or permanent removal from the platform.

10. Payments & Fees

Payments on Zama Shops may be processed through secure banking channels and approved third-party payment providers.

  • Bank Transfers
  • Online Payment Gateways
  • Third-Party Payment Processors

Applicable service fees, commissions, and taxes may apply depending on the selected service or package.

Zama Shops is not responsible for delays caused by banks, payment gateways, or third-party financial institutions.

11. Refunds & Disputes

Refund eligibility depends on the type of transaction and the applicable service. Certain services, subscriptions, advertising packages, or promotional features may be non-refundable.

  • Refund requests are reviewed individually.
  • Supporting evidence may be required.
  • Fraudulent claims will be rejected.
  • Disputes should first be resolved between the buyer and seller whenever possible.
Zama Shops reserves the right to make the final decision regarding disputes related to platform services where applicable.

12. Data Privacy

Your privacy is important to us. We collect, store, and process personal information in accordance with our Privacy Policy and applicable laws.

  • Personal information is processed securely.
  • Reasonable security measures are implemented.
  • Information may only be shared where legally required or necessary to provide our services.
  • Users are responsible for protecting their own account credentials.

By using Zama Shops, you consent to the collection and processing of information as described in our Privacy Policy.

13. Intellectual Property

All trademarks, logos, branding, website content, graphics, software, designs, and other intellectual property associated with Zama Shops remain the exclusive property of Zama Shops (Private) Limited or their respective owners.

  • Unauthorized copying is prohibited.
  • Unauthorized distribution is prohibited.
  • Reverse engineering or misuse of platform content is prohibited.
  • Third-party trademarks remain the property of their respective owners.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Zama Shops shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the platform.

  • Business interruption.
  • Loss of profits.
  • Loss of data.
  • Third-party actions.
  • Unauthorized account access caused by user negligence.
Users access and use the platform at their own risk and are responsible for exercising appropriate judgment before completing any transaction.

15. Account Suspension & Termination

Zama Shops reserves the right to suspend, restrict, or permanently terminate any account that violates these Terms & Conditions, applicable laws, or platform policies.

  • Fraudulent activities.
  • Repeated policy violations.
  • Illegal listings or prohibited content.
  • Misuse of platform features.
  • Activities that negatively affect other users or the platform.

Account termination does not remove any legal obligations or outstanding liabilities that arose before the account was closed.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any legal disputes, claims, or proceedings arising out of or relating to the use of Zama Shops shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

Users agree to comply with all applicable local, provincial, and federal laws while using Zama Shops services.

17. Changes to These Terms

Zama Shops reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice whenever necessary to improve our services, comply with legal requirements, or introduce new platform features.

  • Updated Terms become effective immediately upon publication.
  • Users are encouraged to review this page periodically.
  • Continued use of the platform constitutes acceptance of the revised Terms.

18. Company Information

These Terms & Conditions are published by Zama Shops (Private) Limited, the owner and operator of the Zama Shops platform.

Company Name Zama Shops (Private) Limited
Platform Zama Shops Marketplace
Website https://www.zamashops.com
Email [email protected]
Legal Notice

By accessing, browsing, registering, buying, selling, advertising, or otherwise using any Zama Shops service, including Zama Brands, Buy with Zama Shops, Zama Ads, and the Invite & Earn Program, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these Terms, you should discontinue the use of our services immediately.

Need Help?

If you encounter suspicious listings, fake users, scams or unsafe activities, please contact the Zama Shops Support Team. We are committed to providing a safe marketplace for everyone.

Visit Help Center