At Zama Brands, we are committed to protecting your personal and business information while maintaining complete transparency about how we collect, use, store, and safeguard your data when you use our business directory and brand discovery platform.
Zama Brands ("Zama Brands", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal and business information. Zama Brands is a business directory and brand discovery platform operated by Zama Shops (Pvt.) Ltd., designed to help businesses showcase their brands, products, services, and company information while enabling customers to discover trusted businesses across Pakistan. This Privacy Policy explains how we collect, use, store, protect, and share your information when you access or use the Zama Brands website, mobile applications, business services, and related features. By using Zama Brands, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
We may collect the following types of personal, business, and technical information when you use Zama Brands:
Your information may be used for the following purposes:
Zama Brands may use Google services and related technologies to improve platform performance, analyze user activity, provide secure authentication, enhance business discovery, and deliver a better experience for businesses and customers.
These Google services may collect technical, device, and usage information in accordance with Google's own Privacy Policy. The information collected may include device identifiers, browser information, IP address, approximate location, app performance data, crash reports, and anonymous usage statistics to help improve the security, reliability, and overall performance of the Zama Brands platform.
If you grant permission, Zama Brands may access your approximate or precise location to help you discover nearby businesses, brands, products, and services, improve location-based search results, display relevant business profiles, and enhance your overall experience on our business directory platform. Businesses may also use location information to accurately display their business address, service areas, and operational locations to potential customers. You can manage or disable location access at any time through your device or browser settings. However, disabling location services may affect certain features, including nearby business discovery, location-based recommendations, and personalized search results.
Zama Brands may send you important communications related to your account, business profile, platform services, and promotional opportunities. These communications help you manage your business profile, stay informed about important updates, and improve your experience on the platform.
You can manage your communication preferences through your account settings where available. However, essential communications related to account security, verification, legal obligations, and important service updates may continue to be sent even if you opt out of marketing messages.
Zama Brands is committed to protecting your personal and business information through appropriate administrative, technical, and organizational security measures. We implement industry-standard practices to help safeguard user accounts, business profiles, verification documents, and other information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
Our security measures may include encrypted communications (SSL/TLS), secure servers, access controls, authentication mechanisms, data encryption where appropriate, regular security monitoring, vulnerability assessments, backups, and other safeguards designed to maintain the confidentiality, integrity, and availability of your information.
While we continuously work to improve the security of the Zama Brands platform, no method of transmitting information over the Internet or storing electronic data is completely secure. Therefore, although we use commercially reasonable measures to protect your information, we cannot guarantee absolute security. Users are also responsible for protecting their account credentials, using strong passwords, and promptly reporting any suspected unauthorized access or security incidents.
Zama Brands retains your personal and business information only for as long as necessary to provide our services, maintain your business profile, process verification requests, comply with applicable laws and regulations, resolve disputes, enforce our Terms and Conditions, and protect the security and integrity of our platform.
The retention period may vary depending on the type of information collected, the purpose for which it was processed, and any legal, regulatory, accounting, or operational requirements. When your information is no longer required, we will securely delete, anonymize, or retain it only where permitted or required by applicable law.
Subject to applicable laws and regulations, you may have the following rights regarding your personal and business information:
To exercise any of these rights, please contact the Zama Brands Support Team using the contact details provided in this Privacy Policy. We may request additional information to verify your identity before processing your request in order to protect the security of your account and personal information.
Zama Brands is intended for businesses, business owners, professionals, and individuals who meet the applicable minimum legal age to use our services. We do not knowingly collect personal information from children under the applicable minimum age without the consent of a parent or legal guardian. If we become aware that we have inadvertently collected personal information from a child without the required consent, we will take reasonable steps to delete such information as soon as practicable.
If you believe that a child has provided personal information to Zama Brands without appropriate consent, please contact our Support Team so that we can investigate the matter and take appropriate action.
Zama Brands may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or applicable regulations. When significant changes are made, we will publish the updated Privacy Policy on this page and revise the "Last Updated" or "Effective Date" accordingly.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, protect, and manage your personal and business information. Your continued use of the Zama Brands platform after any updates become effective constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal or business information, or our privacy practices, please contact the Zama Brands Support Team. We are committed to protecting your privacy and will make every reasonable effort to respond to your inquiry as promptly as possible.
If you have any questions about this Privacy Policy, your business information, or privacy practices, the Zama Brands Support Team is here to help.
Contact Support